These privacy rules (“Policy”) explain how JUPITER – EXPORT d.o.o., Bečka ulica – Via Vienna 1, Pula, as the data controller (hereinafter referred to as the “Data Controller”) collects, uses, and manages your personal data on the website https://www.pizzeriajupiter.hr/.
As the provider of the website https://www.pizzeriajupiter.hr/, the Data Controller is committed to protecting and respecting your privacy.
Please read this Policy carefully to understand why and how we collect your personal data and how it will be used.
If you wish to contact us regarding this Policy or your personal data, please use the following contact details:
Address: Bečka ulica – Via Vienna 1, Pula
Email: pizzeriajupiter@net.hr
We collect your personal data when necessary to meet your consumer needs or for our business operations:
When you access the website https://www.pizzeriajupiter.hr/, we collect your IP address, which is considered personal data.
We also collect data such as date and time of access, information about the hardware, software, or internet browser you use, your computer’s operating system, application version, and language settings. We may also collect information about your clicks and pages viewed on the site.
When you contact us for assistance or to exercise your rights under applicable laws.
When you contact us via social media, we collect the data you have made available when submitting an inquiry or request.
When you make an inquiry about our offer or submit an open job application, etc.
These types of data are collected based either on your consent (displayed via a pop-up when you visit the site) or on our legitimate interest.
For example, this applies to cookies necessary for the website’s basic functionality.
Consent via the pop-up is renewed 12 months after your last acceptance or rejection of specific cookies.
If we are obligated to comply with laws of the Republic of Croatia, we will not process data based on the two previously mentioned legal grounds.
Typical categories of data we collect from you as a user include:
Name
Email address
Phone number
Other information you provide when communicating with us by phone or email
We collect this personal data for the following purposes:
To enable use of all services on our website
To respond to your inquiries effectively and handle your requests
For statistical data processing
For notifications and communication
To improve content quality
Right to Access: You have the right to ask whether we process your personal data and access that data.
Right to Rectification: You have the right to request correction or completion of inaccurate personal data.
Right to Data Portability: You may request and download your personal data and transfer it to another controller.
Right to Erasure (“Right to be Forgotten”): You may request erasure of your personal data if one of the conditions in Article 17 of the GDPR is met. However, we may retain data when necessary to comply with legal obligations or for the establishment, exercise, or defense of legal claims.
Right to Object: You can object to the processing of your personal data and our handling of it in general.
Right to Withdraw Consent: You can withdraw your consent at any time. Withdrawal does not affect processing done prior to the withdrawal.
Right to File a Complaint: You may file a complaint with the Croatian Personal Data Protection Agency (AZOP – www.azop.hr).
You can exercise these rights by emailing pizzeriajupiter@net.hr with the subject “Data Subject Request” or by writing to Bečka ulica – Via Vienna 1, Pula.
You will receive confirmation upon receipt of your request.
You may exercise your rights free of charge. However, if your requests are frequent (e.g., within 6 months) or excessive (e.g., requesting all personal data in writing), we may require you to cover the administrative costs.
Your data is stored in a secure environment and is protected from unauthorized access, disclosure, use, alteration, or destruction by any organization or individual. Data is stored in both paper and digital formats and kept under surveillance at the controller’s premises.
We retain your data only as long as needed to fulfill the purposes of its collection. For more information on retention periods, contact our data protection officer at pizzeriajupiter@net.hr.
For example, your cookie preferences are stored for up to one year, after which you will be prompted again when visiting the site.
You may update your consent settings at any time.
As previously mentioned, we may use your data to:
Improve your shopping experience
Conduct direct marketing
Enhance site security
We value privacy and will never share your personal data with third parties, except for the purposes described in this policy. We will always inform you of any sharing or transfer.
The Data Controller collaborates with trusted partners (e.g., web developers) and may share data using secure IT systems. Data is stored on servers within the EU or in countries ensuring adequate protection under EU law.
In some cases, we process your data for direct marketing purposes. You may object at any time to such processing, including profiling related to marketing. Once you object, your data will no longer be used for these purposes.
Send objections to: pizzeriajupiter@net.hr
JUPITER – EXPORT d.o.o. manages the following social media pages:
Instagram: https://www.instagram.com/jupiterpizzeria
Facebook: https://www.facebook.com/profile.php?id=100063616896504
We process data on these platforms to inform customers about offers, products, and news and to respond to inquiries, feedback, or comments.
Where possible, and permitted by the platform, we strive to ensure processing complies with applicable laws. Data posted publicly (e.g., comments, videos, likes) is never used for other purposes but may be removed if it violates content rules (e.g., hate speech, vulgarity, copyright infringement, etc.).
We do not control the deletion of your data by the social media platform itself.
We use social media advertising services and define parameters for targeting specific audience groups. However, we do not access the underlying personal data—only the platform operators do.
We define ad visibility based on demographic and interest-based data.
We also process the following:
Activity: Publishing photos and videos for marketing purposes.
Legal Basis:
a) GDPR Art. 6(1)(f): Legitimate interest—promotion of company marketing activities.
b) GDPR Art. 6(1)(a): Data subject has given explicit consent.
Scope and Source: Photos and videos from events or promotions, with data obtained from the individual.
Duration: Content is typically stored permanently.
Recipients: Social media users.
Processors: Service providers maintaining social profiles or photographing events.
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Scope and Source of Personal Data
Photographs and video materials from various events, promotional, and sponsorship activities. In relation to processing based on the data subject’s consent, the Company also processes data regarding the provision of such consent.
Source of data: the data subject.
Duration of Processing
Photographs and video materials posted on the Company’s social media profiles will, in principle, be retained permanently.
Categories of Data Recipients
Users of social media platforms.
Processing Activity Entrusted to a Data Processor
Maintenance of the Company’s social media profiles
Provision of photography services for events organized by the Company
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